Die Restaurantwoche
- Ausgangslage
- Viele Gäste sollen in einer Genusswoche gleichzeitig reservieren, ohne Doppelbuchungen.
- Ergebnis
- Eigenes Reservierungssystem mit Frühbucher-Logik, Mails und SMS, drei Editionen seit 2025.
Reference: UX/UI for a product configurator
Configurator for metalwork: UX and UI for Metallzeit.
Metallzeit from Wolkersdorf builds railings, carports, stairs and canopies to measure. OSTWERK developed analysis, flow and design of a new configurator and customer portal. A development partner of the client handled the programming.
A project by OSTWERK, digital agency in Vienna.
At a glance
The Metallzeit configurator at a glance.
A guided flow that splits a complex product enquiry into manageable steps.
- Client
- METALL ZEIT GmbH, Wolkersdorf (Lower Austria)
- Industry
- Metalwork, individual design products
- Services
- Analysis, workshop, user flow, wireframes, UI design, backend feedback
- Period
- October 2024 to June 2025, then support during implementation
- Implementation
- development partner of the client
Starting point
How does an enquiry by phone become a guided process?
What we delivered.
- The previous configurator was very plain: product selection and an enquiry.Analysis: competition, audiences, business processes and weak points.
- There was no 2D or 3D view and no choice of material, surface and colour.Flow: a user flow from the category to the enquiry.
- Architects, general contractors and private clients have different questions.Design: wireframes and high-fidelity frames for desktop and mobile.
- The sales team should have to clarify fewer follow-up questions.Portal: feedback and concept for customer account, projects, tickets and product management.
Build
Four decisions behind the configurator.
Six main categories, then style, area of use, material, dimensions and surface. A progress indicator, explanations and a preview before completion accompany every step.
Anyone who is only looking for a direction chooses style and unit and gets a rough estimate. Products become easier to compare this way.
Besides the product enquiry there is a separate service enquiry in which maintenance is configured and requested.
The first step always shows a simple 2D view. The 3D view follows later so that the entry does not become too complex.
Project timeline
From the workshop to the finished frames.
Workshop
Product vision, audiences, user journeys and requirements are developed together.
Analysis and concept
Competition, weak points, product structure and user flow form the foundation.
Design
Wireframes and frames are sharpened in reviews with the client from January to April 2025.
Handover
In June 2025 the frames and a report go to the developer, OSTWERK accompanies the implementation.
Result
Metallzeit has a configurator and a service configurator that guide enquiries clearly and are publicly online.
- Product configurator and service configurator online
- Concept, wireframes and frames by OSTWERK
- Customer portal designed
FAQ
Frequently asked questions about the project.
What did OSTWERK do for Metallzeit?
OSTWERK delivered analysis, user flow, wireframes and the UI design of the configurator and the customer portal and accompanied the implementation.
Who programmed the configurator?
A development partner of Metallzeit. OSTWERK delivered concept and design and coordinated continuously with them.
Which products can be configured?
Railings and fall protection, canopies, access structures, fencing elements, portal construction and steel construction.
How long did the project take?
Concept and design ran from October 2024 to June 2025, after which OSTWERK accompanied the implementation.
More references
More websites by OSTWERK.
3 Projekte
Gutschein.Shop
- Ausgangslage
- Ein laufender Gutscheinshop braucht Stabilität und eine Struktur, die in der Suche gefunden wird.
- Ergebnis
- Übernahme und Betreuung seit Oktober 2025, neue URL-Struktur nach Region und Gutscheinart.
Mitte 15
- Ausgangslage
- Wettbewerb und Beteiligung sollen für alle Bewohner:innen verständlich und auffindbar sein.
- Ergebnis
- Statische Projektwebsite mit CMS, laufend betreut, dazu Print-Material für den Auftakt.
Next step
A configurator that explains complex products?
Tell us what it is about. We reply within 24 hours.
